Communication On Point

What do when you don’t know

May 12, 2021

Whenever we venture into uncertainty - we'll find ourselves without answers. We might feel the pressure to know the answer (even if we shouldn't.) How we handle those moments can change the outcome of the project, the success of the sale, and the direction of the team. This episode discusses how we might react in those situations and three different approaches that can help us to navigate the situation better. 

Communication On Point delivers insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta; speaker, trainer, and founder of the leadership development firm Clarus Results. Contact Dean at or learn more at

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