Communication On Point
Gathering Customer Insight

Gathering Customer Insight

September 17, 2020

Getting insight from our customers is critical to success, regardless of our role. This episode explores customer communication and tools to make it more valuable than the "rate us from 1 to 10" question you may be use to. 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com.

Change your questions to change your life

Change your questions to change your life

September 10, 2020

If we want better results, it begins with better questions. This episode introduces the "Question Matrix." An approach to uncovering more effective questions. 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com.

How Your Values Change Everything with John Blumberg

How Your Values Change Everything with John Blumberg

September 3, 2020

Building connection and providing leadership in uncertainty requires clarity of core values. But too often our values get confused with behaviors, needs, and wants. In this episode, John Blumberg shares insight on what makes core values unique and how everyone can go about uncovering their own values. 

His resources include the core value brainstorming list at https://www.blumbergroi.com/thebigdig/ and his website https://www.blumbergroi.com.

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com.

5 Tools to Amplify Your Communication

5 Tools to Amplify Your Communication

August 27, 2020

This episode covers five simple tools for your communication toolbox to increase your clarity and influence. 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com.

Deciding to Lead with Steve Lishansky

Deciding to Lead with Steve Lishansky

August 20, 2020

Great decisions don't happen by accident. In fact, great organizations intentionally foster a culture of effective decision making. In this episode, strategy consultant and executive coach Steve Lishansky, CEO of Optimize International, shares his insights on improving the decision skills of any group. 

Learn more at www.optimizeintl.com or contact Steve at steve@optimizeintl.com

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com

To the Rescue!

To the Rescue!

August 13, 2020

Its easy to step in an shield others from pain and uncertainty - but there is a long term cost to this "rescuing." This episode explores the language we use when we're rescuing, the impact our actions can have, and what can be done differently. 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com

Tense language

Tense language

August 6, 2020

Much of our miscommunication can be found in people using different "tense" in the same conversation. One is talking about future possibilities, another reminding everyone what didn't work in the past, while someone else is talking about this week's to do list. In this episode we dive into the role time has on our conversation and what we can do to improve our use of it. 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com

Don’t be late

Don’t be late

July 30, 2020

Too often we find our self using phrases that make perfect sense to us, only to find out later they didn't make sense to others. This episode explores how increasing the precision of our communication can build trust and improve results. 

 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com

Better questions made easy with Bob Tiede

Better questions made easy with Bob Tiede

July 23, 2020

Few skills are move valuable to leaders than asking good questions. In this episode, leadership development expert Bob Tiede shares simple tools anyone can use to improve question skills in just one minute. Bob is the author of "Now That's a Great Question" and host of the website leadingwithquestions.com

 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com

Your actions speak

Your actions speak

July 16, 2020

What we DO is the most significant form of communication we have - so tending to our actions is time well invested. This episode covers five tools to improve the talk of your walk. 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at dean@clarusresults.com or learn more at www.clarusresults.com

Play this podcast on Podbean App