Communication On Point

Gathering Customer Insight

September 17, 2020

Getting insight from our customers is critical to success, regardless of our role. This episode explores customer communication and tools to make it more valuable than the "rate us from 1 to 10" question you may be use to. 

Communication On Point is a podcast designed to bring insights that help leaders grow their impact through better communication. It's hosted by Dean Heffta, founder of the leadership development firm Clarus Results. Contact Dean at or learn more at

Play this podcast on Podbean App